We can accommodate groups of up to 60 people

FAQs

Sim Racing

What is Sim Racing?

Sim racing, short for simulation racing, is a type of virtual racing that mimics the physics and dynamics of real-world motorsports by utilizing realistic vehicles and tracks, often enhanced by sophisticated graphics and physics engines. The goal is to provide an authentic racing experience, whether you’re cruising around a track solo or competing against others online.

Can sim racing make you a better driver?

Sim racing can significantly enhance your driving skills. It helps you develop a strong understanding of vehicle dynamics, learn optimal racing lines, and improve your reaction times. Many professional drivers (like Max Verstappen) use simulators to practice tracks and refine their techniques. So whether you're a beginner or looking to sharpen your skills, sim racing can be a fantastic tool for you!

Is there a minimum age requirement?

We don’t have a minimum age, but we do have a minimum height. In order to reach the pedals racers will need to be at least 4’4″ It is also highly recommendedthat each racer have used or experienced graduated pedals like what you would find in any car/truck/SUV/kart.

Do I need to have racing experience?

Experience will certainly help but ultimately is not required. Our pit crew will help guide you through the session and get you to grips with how to handle a race car.

What if I don't enjoy video games?

Not a problem! This isn’t a video game. Although we use some similar technology this is race simulation. The software is actually designed to mimic the way these cars drive and handle in the real world on a real track. 

With the VR headsets we are able to put you right into the driver’s seat of cars that everyday people don’t have access to.

Retail

What payment methods do you accept?

We accept various payment methods, including all major debit and credit cards.

Do you offer gift cards?

Yes, we offer gift cards in various denominations. You can purchase them online or in-store, and they can be used for any product in our store.

How much does a racing simulator cost?

The cost of a racing simulator can vary widely depending on the level of customization, quality of equipment, and features you're looking for. At TracksVR, we offer a range of options to fit different budgets and needs, from entry-level setups to high-end, professional-grade simulators. For a tailored experience, we also specialize in custom-built racing simulators to match your exact specifications.

For more information on our custom builds, check out our Custom Builds Page.

Do you price match?

While we do not offer direct price matching for online sales, we are happy to attempt a price match for in-store, in-stock products.

If an item says backordered, what does it mean?

When an item is marked as "backordered," it means that the product is temporarily out of stock but you can still order it and will let you know whenever we receive it!

Our Venue

How much does it cost to race?

This depends on how long you want to race for. To see full details on pricing options please visit our Booking page.

Do I have to race with others?

The short answer is not unless you want to. A lot of people will come in with friends and/or family to race with, but for anyone who comes in solo, we have a great community and it is up to you if you want to drive solo or ask if others want to race with you.

Is there footwear for sim racing?

We kindly request that you remove outdoor footwear before entering the simulators. If you have brought racing shoes, you can wear them to race, we recommend those with a rounded heel and a thin sole for optimal performance. (Racing shoes are available for purchase at our venue)

How much time do I need to race?

A number of factors will dictate this including group size, how many breaks taken, questions, etc. For a 30 minute Intro Package you can expect for it to take up to 35 minutes, this includes our 2 minute tutorial. Return customers will only need to watch the tutorial again if they bring in new drivers.

Larger groups coming in for an hour can usually expect to be in the venue approximately 1 and half hours. 

What cars can I race?

We have a large catalogue of different car classes including GT3, Formula 1, GT Endurance, Touring, NASCAR, and Indy Car. Within each class we have dozens of cars to choose from. 

With your first visit with us we will put you into a car you can be successful in.

Touring Cars:

  • GT3: Aston Martin Vantage, Audi R8, Bentley Continental, BMW M6, Chevrolet Corvette C7, Ferrari 488, McLaren 650s/720s, Mercedes AMG GTR,
  • Porsche 911, Radical RXC
  • GT4: Alpine A110 
  • GTE: Aston Martin Vantage, BMW M8, Corvette C7R, Porsche 911
  • BTCC: Ford Focus, MG6 GT, Mercedes A45, Vauxhall Astra, Subaru Levorg

Open Wheel Cars:

  • Formula 1 (2023, 2022, 1975, 1993, 1998, 2012) 
  • Formula Pro Mazda (Tatuus PM-18)
  • Formula BMW
  • Formula 3
  • Indycar 2020

Street Cars:

  • Chevrolet Corvette C6
  • Datsun 240z GTS 1973
  • Honda Civic Type-R EK9
  • Honda NSX-R
  • Honda S2000
  • Nissan Skyline GT-R R34 (Nismo/MINES) 
  • Nissan Skyline GT-R R32
  • Nissan Silvia S15 (Drift Car)
  • Porsche 911 RSR 1973

Prototype Cars:

  • Group C  1991 (Mazda 787b, Sauber Mercedes C9, Porsche 962)
  • Oreca LMP2

Other Cars:

  • Karts (20hp/40hp/Shifter Superkart)
  • Lada VFTS (Rally)
  • Peugeot 207 s2000 (Rally Car)

What tracks can I race?

Our catalogue of tracks has real world tracks from all around the world. To continue to improve our customer experience we add and test new tracks regularly. Here's a some of our most popular tracks:

Road Courses:

  • Baku City Circuit
  • Bathurst Mount Panorama
  • Bahrain
  • Brands Hatch
  • Barcelona GP (Circuit de Catalunya)
  • Castrol Raceway
  • Canadian Tire Motorsports Park
  • COTA (Circuit of the Americas)
  • Daytona International Speedway 
  • Dijon Prenois
  • Donington Park
  • Fuji
  • Hockenheimring
  • Hungaroring
  • Imola
  • Indianapolis
  • Interlagos (Brazil GP)
  • Istanbul Park
  • Laguna Seca
  • Le Mans
  • Lime Rock Park
  • Mexico GP (Circuito Hermanos Rodriguez)
  • Monaco (1966)
  • Mont-Tremblant 
  • Montreal GP (Circuit Gilles Villenueve)
  • Monza
  • Melbourne GP (Albert Park)
  • Mugello 
  • Nurbugring (GP and Nordschleife)
  • Norisring
  • Oulton Park
  • Paul Ricard
  • Portimao
  • Red Bull Ring
  • Road Atlanta
  • Road America
  • Sebring
  • Sonoma
  • Spa Francorchamps
  • Suzuka (Japan Grand Prix)
  • Tsukuba
  • Watkins Glen
  • Yas Marina Circuit 2020 (Abu Dhabi GP)

NASCAR Ovals:

  • Bristol
  • Daytona
  • Dover
  • Indianapolis
  • Las Vegas
  • Talladega

What is a hotlap?

Every month our pit crew will choose a track and car combination to feature as part of our ‘hotlapping’ competition. A hotlap is when a driver tries to get the fastest lap possible in the feature car on the chosen track.

At TracksVR, we wrap each month of hotlapping with a month end race event where drivers will compete in one final race to claim first overall for the month. Throughout the month drivers will endeavor to set the best lap time they can in order to qualify for our month end race event.

Knowing is half the battle, and so we offer a comprehensive leaderboard with live analytics to help you and all other drivers track placement, the time to beat, and the telemetry to do that.

Check out our leaderboard to find out the monthly track/car and current results.

Shipping

What countries do you ship to?

We offer worldwide shipping, excluding destinations subject to international sanctions.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

A tracking number will be provided to you.

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging and invoice/proof of purchase.

How long will it take to receive my refund?

Depending upon method of payment, refunds are processed within 7 days from when we receive the item(s).

Still looking for answers?

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